Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or interact with the Macleod Trucking website (“Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and information about cookies installed on your device. As you browse the Site, we also collect information about the pages you visit, how you interact with the Site and what websites or search terms referred you to our website. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier.
  • Log Files – Track actions occurring on the Site and collect information such as IP addresses, browser type, internet service provider, referring and exit pages, and date/time stamps.
  • Web Beacons, Tags and Pixels – Electronic files used to record information about how visitors browse the Site.

When you complete a contact form, request a quote, send an enquiry or otherwise interact with our Site, we may collect certain information including:

  • Name
  • Email address
  • Phone number
  • Business name (where applicable)
  • Pickup and delivery details
  • Freight and transport requirements
  • Any additional information you choose to provide

We refer to this information as Customer Information.

How We Use Your Personal Information

We use the information we collect to:

  • Respond to enquiries and quote requests
  • Provide transport and freight services
  • Communicate with you regarding your enquiry or project
  • Improve our website, services and customer experience
  • Monitor and protect against fraudulent or unauthorised activity
  • Comply with legal obligations

We may also use Device Information to analyse website performance, understand visitor behaviour and improve our marketing activities.

Sharing Your Personal Information

We may share your personal information with trusted third-party service providers who assist us in operating our website and business.

We may use services such as Google Analytics to help us understand how visitors use our website. You can learn more about how Google handles your information by visiting:

https://policies.google.com/privacy

You can opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout

We may also disclose personal information where required by law, regulation, legal process or government request, or where necessary to protect our rights, property or safety.

Data Retention

We retain customer information for as long as necessary to provide our services, respond to enquiries, comply with legal obligations and maintain business records. You may request that we delete your personal information, subject to any legal requirements to retain certain records.

Do Not Track

Please note that our website does not alter its data collection and usage practices when it receives a Do Not Track signal from your browser.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website functionality. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy, wish to access or update your personal information, or would like to make a privacy-related enquiry, please contact:

Macleod Trucking
Email: [email protected]
Phone: 0415 148 536
Address: PO Box 180, Thredbo NSW 2625